Before you decide hire vs. upskill, audit what’s ACTUALLY missing:
The common misconception:
“We don’t have GEO capability.”
The reality:
“We don’t have GEO INFRASTRUCTURE.”
What infrastructure means:
| Need | Without It | With It |
|---|
| Visibility tracking | Flying blind | Data-driven decisions |
| Clear ownership | Nobody’s responsibility | Accountable progress |
| Time allocation | Squeezed between everything | Dedicated focus |
| Workflow documentation | Tribal knowledge | Scalable process |
| Success metrics | Vague “are we doing AI?” | Measurable outcomes |
My assessment of most teams:
- Skills: 7/10 (they have enough)
- Infrastructure: 2/10 (this is what’s missing)
What happens when you hire without infrastructure:
New person is equally lost. No visibility data. No clear process. No way to show impact. They leave in 6-12 months.
My recommendation:
- Build infrastructure first (tools, processes, ownership)
- Give existing team 60 days to show progress
- Then decide if you need specialist hire
Infrastructure first, people second.