Feature · Maintenance Windows

Planned downtime should never look like an outage

A database upgrade or a CDN migration will trip your monitors — as it should, if it's a surprise. Schedule a Maintenance Window and AmICited suppresses incident changes and uptime math for exactly the time and scope you planned.

app.amicited.com/audit/maintenance
UPTIME TIMELINE · 24HPlanned database upgrade02:00–03:30 · excluded from SLA and incidentsWithout a window, this dip would open an incident and count against your SLA.
Upcoming maintenance windows
Planned database upgrade
Aug 22, 02:00–03:30 · All monitors
CDN migration
Sep 3, 22:00–00:00 · yoursite.com
Quarterly load test
Repeats · does not repeat · checkout only
Suppresses incident changes and uptime math during planned work only.
Expected downtime, handled

Scope it to exactly what changed

A window can cover every monitor on a domain or just the one affected by the work — a single checkout flow during a payment-provider migration, say — with a start and end time or a repeating schedule for routine maintenance.

  • Domain or monitor scope — suppress everything on a domain, or just the specific monitor the work touches.
  • One-off or recurring — a single migration window, or a schedule that repeats for routine maintenance like patching.
  • Incidents stay quiet — no false alert fires, and no one gets paged for work you already knew about.
  • SLA math excludes it automatically — planned downtime never counts against your uptime target or shows up in a customer-facing SLA report.
Clean evidence

Report SLA numbers that reflect real availability

A maintenance window scheduled ahead of time keeps your SLA Report honest — customers and stakeholders see uptime against your target with planned work already excluded, not padded or disputed after the fact.

  • Maintenance excluded by default — no manual adjustment needed when compiling a monthly report.
  • Exportable evidence — download CSV for any month, ready for customer or internal reporting.
  • Target vs. actual, monthly — see whether you met your SLA target with the numbers that should count.
Monthly uptime vs 99.90% target
May
Jun
Jul
Aug
Download CSV evidence for any month, maintenance windows already excluded.
0 false incidents from work you already scheduled A window enabled ahead of time means the exact downtime you planned never gets treated as an outage by monitors, incidents or SLA math. See Uptime Monitors

Schedule downtime so it's never mistaken for an outage

Domain or monitor scope, one-off or recurring, with incidents suppressed and SLA math excluding it automatically.

app.amicited.com/audit/maintenance
UPTIME TIMELINE · 24HPlanned database upgrade02:00–03:30 · excluded from SLA and incidentsWithout a window, this dip would open an incident and count against your SLA.

Ready to stop planned work from paging your team?

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