Voxwise
Customer data and engagement platform provider, turning raw customer data into CRM, personalization, and loyalty programs for retail and ecommerce brands.
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About
Voxwise (Voxwise, s. r. o.) helps companies “achieve customer centricity with data, technology and experience,” reporting more than 10 years helping leading companies turn raw customer data and technology into measurable growth. Services span a customer data and engagement platform (CDP integration, 360° customer view), customer data science (analytics, segmentation, predictive models), hands-on customer engagement support (omnichannel automation, web personalization, A/B testing), and growth consulting (loyalty programs, pricing strategy).
Published client testimonials include Jackie Barnett (Head of CRM, MandM Direct), who describes Voxwise as functioning “rather than a third party… an extension of our team,” and Maarten Cavé (Head of Digital, Kamera Express), who credits Voxwise with setting up customer engagement technology across a 10-market, 6-brand, multi-language, omnichannel business.
Case study
Voxwise set up customer engagement technology across Kamera Express's complex operation — 10 markets, 6 brands, multiple languages, and a mixed services/retail omnichannel model — reporting a substantial lift in insurance/care-plan product sales.