
How Do Legal Firms Get AI Visibility in ChatGPT, Perplexity and AI Search Engines
Learn how law firms improve visibility in AI-powered search engines and answer generators. Discover strategies for appearing in ChatGPT, Perplexity, and Google ...
I’m the marketing director at a 40-attorney firm, and I’m trying to understand how AI is changing legal client acquisition.
Started doing some research and realized that when people ask ChatGPT “best corporate lawyer in [our city]” or “who handles business litigation in [state]” - we’re not showing up. At all.
But smaller, newer firms are getting mentioned. And so are our direct competitors.
What I’ve discovered so far:
What I’m trying to figure out:
Would especially love to hear from other legal marketers or attorneys who’ve seen success here.
This is the right question to be asking. Legal is one of the industries where AI search is having immediate impact.
Why legal is particularly affected:
What I’ve seen work for law firms:
The firms winning in AI search:
Have made their expertise machine-readable. It’s not enough to say “we’re great at corporate law” - you need structured data that proves it.
Adding to this - the schema markup piece is huge and most law firms miss it completely.
Essential schema for law firms:
LegalService schema for practice areasPerson schema for each attorney with credentialsOrganization schema for the firmReview schema for client testimonialsWhen AI systems crawl your site and find this structured data, they can confidently extract and cite your information. Without it, you’re just another wall of text.
I’ve seen firms go from invisible to recommended within 2-3 months of implementing proper schema.
Partner at a boutique IP firm here. We started tracking AI visibility 6 months ago with Am I Cited, and here’s what we learned:
Our surprise:
For our niche (patent prosecution), we were actually getting recommended fairly well - better than larger generalist firms. The AI seemed to recognize our specialization.
What we think is working:
The insight:
For specialized practice areas, depth of expertise matters more than firm size. AI systems are pretty good at matching specific needs to specialized practices.
Our generalist competitors don’t show up for specific IP queries even though they’re bigger. Their AI presence is diluted across too many areas.
Solo practitioner perspective here.
I’m competing against BigLaw for local family law queries - and winning.
When someone asks ChatGPT “best divorce lawyer in [my city]” or “who handles custody cases in [county],” I show up and many larger firms don’t.
What I think is working:
The theory:
AI can’t verify “best” objectively, so it relies on signals like reviews, ratings, and consistency. A solo with a strong local presence can beat a firm that neglects these signals.
Local + specialized + visible = AI recommendations.
We’ve worked with 50+ law firms on AI visibility. Here’s what actually moves the needle:
Tier 1 - Must-haves:
Tier 2 - Differentiators:
Tier 3 - Advanced:
The common mistake:
Firms spend on traditional advertising while their digital presence is a mess. AI systems can’t recommend you if your data is inconsistent or invisible.
Fix the foundation before spending on ads.
Large firm perspective: we’re actually behind smaller firms on this.
Why BigLaw struggles with AI visibility:
What we’re finally doing:
The irony:
We have more resources but less agility. Solo and small firms that can move fast are outmaneuvering us in AI search.
Don’t assume big firms have figured this out. Many are just starting.
From the tech side: the ABA advertising rules actually help with AI visibility.
Here’s why:
The ABA requires that all claims be factual and verifiable. This aligns perfectly with what AI systems want - specific, accurate, documentable information.
Firms that follow ABA rules closely tend to:
The firms that struggle:
Use vague language like “aggressive representation” or “fighting for you” - which means nothing to AI systems looking for specific expertise signals.
Be specific, be verifiable, follow the rules, and AI systems will find you more useful to cite.
PI attorney here. Our practice area is super competitive in traditional search.
AI search is different and I like it:
In Google, we’re fighting for rankings against firms with bigger ad budgets. In AI recommendations, it seems more about actual authority signals.
What’s working for us:
The best part:
When someone asks AI “best car accident lawyer in [city],” they get a recommendation based on signals, not who paid the most. It feels more meritocratic.
We’re tracking with Am I Cited now and seeing steady improvements as we optimize.
A word of caution on ethics:
What you CAN’T control:
What AI says about you. If ChatGPT recommends your firm, you’re not “advertising” - the AI is making its own statement.
What you CAN control:
The accuracy of information you put out there. If your profiles have incorrect or misleading information, and AI systems pick it up, you could have ethics issues.
Practical recommendations:
AI amplifies whatever information is out there. Make sure what’s out there is accurate and compliant.
This is exactly what I needed. Here’s my action plan based on this thread:
Immediate (This month):
Short-term (Q1):
Long-term (This year):
The insight that AI visibility can be more meritocratic than paid search is encouraging. We may not have the biggest ad budget, but we can have the best-structured data.
Thanks everyone for the practical guidance.
Solid plan. One addition:
Track specific queries that matter to your firm.
Not just “lawyers in [city]” but:
Different queries trigger different visibility patterns. Understanding which queries you want to win helps you optimize effectively.
Legal AI visibility is still early. Firms that figure it out now will have a significant advantage as more clients use AI to find attorneys.
Get personalized help from our team. We'll respond within 24 hours.
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