Consumer content perspective:
For B2C, simpler IS often better:
Our testing showed:
- Grade 6-8 content: 31% citation rate
- Grade 9-11 content: 24% citation rate
- Grade 12+ content: 18% citation rate
Why the difference from B2B:
Consumer queries are simpler. User expectations are different. “What’s the best coffee maker?” doesn’t need technical complexity.
The audience match:
- Consumer content -> Match consumer reading levels
- B2B content -> Match professional reading levels
- Technical content -> Match expert reading levels
Don’t apply one standard to all:
Grade 8 is optimal FOR CONSUMER CONTENT.
It might be terrible for technical documentation or academic topics.
Match your audience, not a universal benchmark.