The core AmICited metrics in one place: what each one measures, how it is calculated, and how to read them together to diagnose what is holding your AI visibility back.
AmICited turns every stored AI answer into a small set of metrics. Each answers a different question, and most confusion comes from reading one metric when you needed another. This page gives you the short version of each, then shows how to combine them into a diagnosis.
Every metric is built from one of two records taken from each answer:
Brand mentions. The brands, companies and products the answer names in its text, linked or not, in order of first appearance. Each brand counts once per answer.
Citations. The URLs the engine listed as sources, each with its position in the source list.
A brand can be named without its site being cited, and a page can be cited without the brand being named. The two move for different reasons and are fixed by different work. If you read one page in this section, make it mentions vs. citations.
Total citations. Despite the label, this counts brand mentions: the number of answers that named your brand in the period. It is the numerator of share of voice.
Tracked prompts. How many prompts match the current filters. It is the denominator of visibility.
All percentages are rounded to one decimal place. Every metric follows the dashboard filters (date range, engine, country, tag) and is compared with the previous period of the same length. Changes in percentages are shown in percentage points (pts).
Over 30 days you track 40 prompts. Your brand is named in answers to 14 of them, 62 times in total, out of 480 brand mentions across all answers. Your average position is 2.8, and your domain has 35 of the 700 citations.
Visibility: 14 ÷ 40 × 100 = 35.0%
Share of voice: 62 ÷ 480 × 100 = 12.9%
Average rank: #2.8
Share of citation: 35 ÷ 700 × 100 = 5.0%
Not ranked: 40 − 14 = 26 prompts
Reading: when you are named you are near the top (rank 2.8), but you are absent from 26 prompts and your own pages supply only 5% of sources. The priority is coverage, not reputation: start with the not-ranked prompts and the sources engines use for them.
Sentiment. AmICited records whether and where you are named, not whether the answer is positive about you. Read the answer text on the prompt page to judge tone.
Clicks from AI answers. Mentions and citations are measured in the answers themselves. Traffic is a separate question, answered by connecting Google Analytics 4 and Search Console.
Changing the prompt set changes every metric
Adding or removing prompts moves visibility and share of voice even when nothing real changed. When you compare periods, keep the prompt set stable, or filter to a tag that was stable over both periods.
# Metrics overview
The core AmICited metrics in one place: what each one measures, how it is calculated, and how to read them together to diagnose what is holding your AI visibility back.
AmICited turns every stored AI answer into a small set of metrics. Each answers a different question, and most confusion comes from reading one metric when you needed another. This page gives you the short version of each, then shows how to combine them into a diagnosis.
## The two building blocks
Every metric is built from one of two records taken from each answer:
- **Brand mentions.** The brands, companies and products the answer **names** in its text, linked or not, in order of first appearance. Each brand counts once per answer.
- **Citations.** The URLs the engine **listed as sources**, each with its position in the source list.
A brand can be named without its site being cited, and a page can be cited without the brand being named. The two move for different reasons and are fixed by different work. If you read one page in this section, make it [mentions vs. citations](/docs/metrics/mentions-vs-citations/).
## The core metrics
| Metric | Question it answers | Built from | Formula |
|---|---|---|---|
| [Visibility score](/docs/metrics/visibility-score/) | Do we appear at all? | Mentions | prompts where you were named ÷ tracked prompts × 100 |
| [Share of voice](/docs/metrics/share-of-voice/) | How much of the conversation is ours? | Mentions | your mentions ÷ all brand mentions × 100 |
| [Average rank](/docs/metrics/average-rank/) | When we appear, how early? | Mentions | mean position of your mentions (1 = named first) |
| [Share of citation](/docs/metrics/share-of-citation/) | Are our pages used as sources? | Citations | citations of your domain ÷ all citations × 100 |
| [Not ranked](/docs/metrics/not-ranked-prompts/) | Which questions do we lose completely? | Mentions | tracked prompts − prompts where you were named |
Two counts sit beside them on the dashboard:
- **Total citations.** Despite the label, this counts **brand mentions**: the number of answers that named your brand in the period. It is the numerator of share of voice.
- **Tracked prompts.** How many prompts match the current filters. It is the denominator of visibility.
All percentages are rounded to one decimal place. Every metric follows the dashboard filters (date range, engine, country, tag) and is compared with the **previous period of the same length**. Changes in percentages are shown in percentage points (**pts**).
## Reading them together
No single number tells you what to do. The combination does:
| Pattern | What it usually means | Where to act |
|---|---|---|
| Low visibility, good average rank | Where you appear you lead, but you are missing from most prompts. A coverage problem. | Work the [not-ranked prompts](/docs/metrics/not-ranked-prompts/); check [prompt coverage](/docs/analyze/prompt-coverage/). |
| High visibility, low share of voice | You appear in most answers, but competitors are named far more often, usually as one name in a long list. | Compare with [competitors](/docs/setup/competitors/); get onto the pages engines cite. |
| High visibility, poor average rank | You are named, but late: a footnote after the recommendations. | Strengthen comparison and "best X" content; see [average rank](/docs/metrics/average-rank/). |
| High share of voice, low share of citation | Engines talk about you from third-party sources, not your own pages. | Find the cited pages in [Sources](/docs/analyze/sources/); give engines a page of yours worth citing. |
| High share of citation, low share of voice | Your pages feed answers that recommend someone else. | Make your brand explicit on the cited pages; check [prompt detail](/docs/analyze/prompt-detail/). |
| Metrics swing wildly day to day | Few prompts, few runs, or one noisy engine. | Filter by engine; widen the date range; add prompts. |
### Worked example
Over 30 days you track 40 prompts. Your brand is named in answers to 14 of them, 62 times in total, out of 480 brand mentions across all answers. Your average position is 2.8, and your domain has 35 of the 700 citations.
- Visibility: `14 ÷ 40 × 100 = 35.0%`
- Share of voice: `62 ÷ 480 × 100 = 12.9%`
- Average rank: `#2.8`
- Share of citation: `35 ÷ 700 × 100 = 5.0%`
- Not ranked: `40 − 14 = 26 prompts`
Reading: when you are named you are near the top (rank 2.8), but you are absent from 26 prompts and your own pages supply only 5% of sources. The priority is coverage, not reputation: start with the not-ranked prompts and the sources engines use for them.
## What AmICited does not measure
- **Sentiment.** AmICited records whether and where you are named, not whether the answer is positive about you. Read the answer text on the prompt page to judge tone.
- **Clicks from AI answers.** Mentions and citations are measured in the answers themselves. Traffic is a separate question, answered by connecting [Google Analytics 4](/docs/integrations/google-analytics/) and [Search Console](/docs/integrations/search-console-and-bing/).
Adding or removing prompts moves visibility and share of voice even when nothing real changed. When you compare periods, keep the prompt set stable, or filter to a [tag](/docs/setup/tags/) that was stable over both periods.
## Related
The two records behind every metric.The headline coverage metric.Where each metric appears, card by card.How to trace a drop to its cause.
Source: https://www.amicited.com/docs/metrics/overview/
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